Privacy Policy

Thank you for visiting Elegancia . We are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website or making a purchase.

1. Information We Collect

We collect two types of information:

Personal Information: such as full name, billing and shipping address, phone number, email address, and payment details required to complete your order.

Technical Information: such as IP address, browser type, operating system, visited pages, and cookies used to enhance your browsing experience.

2. Important Notice on Payments

* Elegancia will never send a payment request or financial demand unless you complete a purchase directly through our official website.
We do not request payment information via email, SMS, or any external channels.

3. How We Use Your Information

The information we collect is used to:

Process, fulfill, and confirm your orders.

Communicate with you regarding orders, inquiries, or offers.

Improve the performance of our website and your shopping experience.

Prevent fraud and unauthorized activities.

Send promotional updates or offers with your consent.

4. Sharing Your Information

We may share your data only with trusted third parties, including:

Shipping companies and payment providers to complete your order.

Legal authorities when required by applicable law.

Service providers such as Google Analytics to improve customer experience.

5. Targeted Advertising

We may use your information to provide personalized ads or marketing communications. You may opt out of promotional communications at any time.

6. Data Protection

We apply strict security and technical measures to protect your data from unauthorized access, disclosure, or misuse.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time. You may contact us through the communication channels available on our website.

8. Policy Updates

This Privacy Policy may be updated from time to time in line with Lebanese regulations and best practices. Any new version will be clearly published on this page.